Author Archives: Tiffini Theisen

About Tiffini Theisen

Web trainer/social media editor for PalmBeachPost.com

A first look at Google Plus

The latest social network on the block, Google Plus, is still in “field trial” with limited users, including a few of us on The Palm Beach Post’s web team and elsewhere in the newsroom who are trying it out. However, … Continue reading

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Filed under Social media

Live-blogging from court – using CoveritLive – invites readers to interact with the news

Susan Spencer-Wendel (@SpenWen), courts reporter for The Palm Beach Post for more than a decade, has spent the past couple of years live-tweeting high-profile trials. (In 2009, she played a role in media-law history when, on her behalf, The Post … Continue reading

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Filed under Community engagement, Cool tools, Online journalism, Social media

New York Times journalists seek reader input on social media use

This is too good not to share: New York Times writers Nick Kristof and Brian Stelter recently sought feedback from their readers about what they like to see journalists do on social media. NYT social media editor Liz Heron tracked … Continue reading

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Filed under Community engagement, Social media

Peeking behind the curtain of news operations with social media

Some media organizations use social media to give their audience a peek behind the scenes of the news-gathering process. For example, using Instagram, a popular photo-sharing app that adds arty filters to iPhone-snapped images, ABC World News shared a glimpse … Continue reading

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Filed under Social media

New features aim to engage PalmBeachPost.com readers

Created with the philosophy that social media are more than just tools such as Twitter and Facebook, our website is launching a new section called Community Post, which focuses on our readers and their neighborhoods and allows people to share and … Continue reading

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Filed under Community engagement, Social media

An experimental approach is key to social media success, Cox Media Group President Doug Franklin advises

During Cox Media Group President Doug Franklin’s visit today to The Palm Beach Post, among the focus areas he mentioned for strengthening the company’s digital future was social media. Franklin said Cox properties should experiment with social media and not … Continue reading

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Filed under Uncategorized

Twitter tips: bit.ly’s Chrome extension, real-time collaboration with Beluga, finding followers

Quick Twitter posting Could this be better than TweetDeck for posting? I know I’m late to this party, but I recently started using Chrome and discovered the browser’s bit.ly extension. It makes tweeting a bit.ly-shortened link even faster and easier … Continue reading

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Filed under Social media, Twitter

Quick hits from SXSW

I wrote a bit more extensively about SXSW panels in “Are your customers a crowd or a community?“, “The future of social photography” and “Gaming the news: Do ‘game mechanics’ have a place on news organizations’ websites?“, but here are some quick hits: … Continue reading

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Filed under Online journalism

Are your customers a crowd or a community?

Last month, I attended the South by Southwest Interactive conference in Austin, a gathering place to share information and ideas about web-development trends. I’m recapping information and thoughts from SXSW in a series of blog posts. Social media is such … Continue reading

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Filed under Online journalism, Social media

The science of timing: When to post on Twitter and Facebook

Dan Zarrella, social media scientist HubSpot’s Dan Zarrella, the “social media scientist,” recently offered a webinar to summarize his research on the best times to post content to Facebook and Twitter. Describing a lot of the social-media information out there … Continue reading

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Filed under Social media